DEAR ALL VALUED CUSTOMERS,
YOUR INQUIRY ARE VERY IMPORTANT TO US. OUR MANAGEMENT DECIDED TO MAKE FEW CHANGES TO IMPROVE OUR SERVICE BECOME BETTER:
From April Year 2021 onward, we would like officially inform about termination whatsapp service via text message due to disagree the new policy has been implemented by Whatsapp to share date with its parent, Facebook on 8 February 2021 which violets the principles of GENERAL DATA PROTECTION REGULATION (GDPR).
In future to maintain social distancing ,all the customers inquiry will answer by video call in order to provide more accurate and faster reply from 10am -5pm (monday to friday) .
( our sales representative able to communicate in Chinese , English and Malay Language)
The Video Call will be conducted once tourism business back to normal . We will update the latest announcement about the video social media application in our blog.
All the voice call and video call will be recording for improvement purpose.
We are increasing efficiency reply all the email within 12 hours for general inquiry with complete details.
For those has been made the reservation and full payment before departure date, your email will be promptly reply within 5 hours.
For those during tour, you are given a specific phone number will be reply in quick response.
thanks
